Case Study

Dean & Smedley

Market Sector: Pharmacy

Icon for Pharmacy

Dean & Smedley is a family-run pharmacy offering healthcare and related services to the local communities in Burton-on-Trent and the surrounding areas: Leicestershire, Derbyshire and Staffordshire


In April 1948, Orridge conducted its first stocktake for Dean & Smedley and worked in partnership for over 70 years.

Following this significant milestone, we interviewed Richard Dean, Managing Director, to find out his perspective of this long-standing relationship.

Why Dean & Smedley worked with Orridge?

When I joined the family business 45 years ago, we were already using Orridge and I saw no reason to change. Orridge provided us with timely, accurate valuations. From time to time, our auditors attended the valuations to spot-check sections of the stocktake and never found a discrepancy.

Would you recommend Orridge?

Yes, not only do Orridge provide timely and accurate valuations but their teams and Account Management are both friendly and efficient. The reporting we received following the valuations enabled us to monitor changes in values across the various categories of stock, which assisted us with managing our business needs.

Technical Innovations

1948 – Stocktakes were conducted using pen and paper with a caller and writer.
1978 – Introduction of tape recorders
1985 – Orridge move to comptometers and calculators.
1998 – Move to scan counts
2001 – Introduction of the latest laser barcode scanners
2005 – Development of Orridge bespoke product files
2008 – Available to use client own product files
2019 – Research into 2D scanning

With over 170 years experience in the pharmacy sector, Orridge’s specialist pharmacy stocktaking business offers a blend of experience and technical ability to pharmacies, GP surgeries, hospitals and medical service providers.